FAQ
1
How do I
place an order?
Please enjoy scrolling through the site and click on any product to open the information page. From there you can add to cart. When you are finished you can go to your cart and choose the payment option that best suits you. Once I receive your order, I will send a confirmation email showing I have received it and another email when I have shipped. I strive to complete orders within 1 to 2 days of receiving it however please keep in mind that as a small business and a one-girl show, during busy seasons processing times may be longer.
2
Payment
& Shipping
I accept Credit, Paypal or EFT. Please contact me with information regarding EFT once you have placed your order. I currently ship within North America. However if you are outside of Canada, please contact me and I can quote shipping for you.
3
Secure Ordering
& Payment Options
I value your confidentiality and trust. All transaction information including name, address, or payment info is never shared with any other business, third party entity or person.
4
Returns
& Refunds
I do not accept returns for hygienic reasons however please do not hesitate to contact me if you have any issues with your order.
Current processing time 3-5 days.
Porch pick up available in Port Hope. Local Pick up available in Bowmanville.
Remember to check your junk folder for confirmation of your shipment or pick up ready email!